Customer Experience 101: What It Is and Why It Matters

Providing your customers an experience worth talking about is your ace in the hole. But what exactly is customer experience...

Facebook Live Recap: Gene Marks Spills on Tax Tips, Processing Fees & More

In case you missed it, we caught up with small business expert Gene Marks on Facebook Live to chat about...

[Podcast] Find Your Ideal Customers, Then Crush Your Marketing Goals

Different things appeal to different people, and the same applies to business. Not every customer will want your product or...

[Podcast] This Law Firm is Ending Lawyer Hourly Billing with Small Businesses in Mind

When small business owners hear the word "lawyer," it's accompanied by the image of dollars flying from their wallets. The...

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