Make our team your team.
From the first time you log in to building your next big campaign, we're here to help.
The customer service is wonderful, and being available 24/7 has helped me out. If I’m working on my computer in the evening and I need to get ahold of somebody, they’re right there.
Debra Ehmke
Essentially Well Oiled
Debra Ehmke
Essentially Well Oiled
dedicated onboarding
Get up and running oh-so fast.
Thryv is the only small business software that comes with personalised setup and support from small business experts. Specialists help populate Thryv with your business’s information and turn on the features you care about most via a hands-on onboarding.
Help Your Way
Stop wasting time on hold.
Our competitors’ long customer service queues (if you can even find live support) don’t help you get stuff done. We have Thryv specialists standing by 24/7 with technical expertise and business know-how. No matter when you need help, or where you are, you can reach us via phone, chat or email. Or, if you prefer to learn on your own, we have in-app tips and a robust online knowledge center with how-to guides, videos, tips and tricks.
Always There
Your own expert, on call.
We don’t just set up your Thryv and say goodbye. Our team of client success partners works around the clock to help you get the most out of Thryv. From optimising your online presence, to coming up with your next great marketing campaign, they’re full of new ideas and best practices. Use our experts to set goals, strategise and grow your business.
PARTNERS IN GROWTH
You talk. We listen.
Thryv users know best what’s working well and what could work better. Join a dedicated Facebook group, submit software update requests, and share your feedback with our experts from right inside Thryv. You can even vote on features most important to you and help us choose what to update next.
Software users agree.
“Thryv has been a great asset for our organisation.”
Their customer service is unlike anything I’ve seen. Their staff is knowledgeable and always willing to go the extra mile to ensure our satisfaction.
Anonymous in Non-Profit, Oct 29, 2019
“Love the business help they give!”
Thryv has been amazing to work with regarding setting up my account and following through to make sure even months after opening and account and even during quarantine, that I am using all the areas they offer as well as staying in touch and supporting me throughout the changes in my business. I do not regret going with thryv for my social media/ business needs.
Jenna P., Business Owner, May 28, 2020
“Great program and customer service”
Their customer support is a focal and it shows. From our initial contact with Jesse, to our setup with Nagih, to web design, and our daily interactions with live support. They all go above and beyond to not only help but explain it to make sure you understand.
Anonymous in Construction, July 14, 2020
*Reviews verified on G2.com as of July 2020
Software users agree.
*Reviews verified on G2.com as of July 2020
Don’t take our word for it. See what small businesses love about Thryv.
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I love the level of customer support they offer and the amount of features they have. They are always eager to hear my ideas and improve and I love that so much.
Sierra S.
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The convenience of having everything in one place. The great support they offer it's just been a great experience.
Lisa N.
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I like the automatic posts that are created on my social media pages.
Mike S.
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I am just beginning to utilize more features as I start to build out my new business. I have used the THRYV Pay which was super easy and efficient.
Julie K.
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The total value of overall services offered for the money.
D. Robert T.
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Thryv is easy to use and has a lot of the tools I needed for my small business. The scheduling tool and website help me to have a more professional presence.
Caitlyn A.
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It keeps us organised. Helps us be on track with our calendar appointments.
Gloria F.
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It's an account, desk manager, advertiser, and invoice sender all in one!
Michael F.
Service & Support FAQs
Everything you need to streamline your day-to-day, with 24/7 support.
Do more of the work you love and less paperwork. No more chasing payments, or panic-searching for client information. Thryv’s software for small business management is like the personal assistant you’ve always needed.
