How to Write a "Thank You" Post on Facebook

Do you know how to write a “thank you” post on Facebook?

It’s important to show some love to your customers! After all, you wouldn’t be in business without them.

Wondering how to say thank you to customers on facebook? Here are some simple ways to use your Facebook business page to give your clients the warm-and-fuzzies:

How to Write a Thank You Post on Facebook

Here are seven tips for creating a customer appreciation post on Facebook.

1. Just say thanks with a Facebook appreciation post.

Never miss an opportunity to thank customers on your Facebook page. Thank them for commenting or uploading a photo to your page. Thank them when the number of “likes” for your page passes a milestone. Show customer appreciation with a Facebook post thanking them for giving your business a favorable comment on a review site such as Yelp or Angie’s List. Take a picture (with permission) of a project you did for them and give thanks.

2. Make them feel part of a club.

Give customers Facebook-only offers they can redeem in-store. Sprinkles Cupcakes regularly puts a secret password on its Facebook and Twitter pages and asks customers to come in to the store and whisper it to an employee to receive a free cupcake.

3. Link to their business.

Send them some web traffic – acknowledge their business with a link and some enthusiastic comments.

4. Share their achievements.

Did the customer run a marathon or graduate from law school? Use your Facebook page to congratulate them and thank them (again) for their business.

5. Use their ideas.

Here’s the sincerest form of customer appreciation: Invite them via Facebook to suggest new menu items or services to offer or products to stock and then implement the suggestion, with recognition. The Squishable toy company has built its product development around suggestions from its fans for new plush-toy designs.

6. Support their charities or causes.

Let your customers know that your Facebook page is available to help by publicizing their appeal for money or volunteers.

7. Run contests that let them show off.

Flair Cleaners offered a chance to win a $50 coupon for dry cleaning to customers who posted the cutest photo of themselves with their moms. Photos of kids and pets also work as a customer thank you/reward.

Got some more ways to thank customers with Facebook or other social media? Let us know!

Facebook Customer Appreciation Posts

Facebook is an excellent place to thank your customers for their business. It also has plenty of tools that you can use to market your products and services. Combining these together creates an effective piece of social media content that makes customers happy and helps you retain their business.

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